The agreement and our Policy applies to all visitors, users, and others who access the Service ("Users").
Our User Agreement explains users’ Restrictions on Use and Termination of use. In Heyha, users can upload user-generated content and the content will be shown after the editor team reviews them. Users must be clear that you shouldn’t upload any inappropriate content (including but not limited to sexual, violent, and repulsive content). There is no tolerance for objectionable content or abusive users, for any violations, we have the right to and we will remove objectionable content and permanently suspend abusive user’s account.
We collect the following types of information.
Analytics information. We use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your device or our Service, including the interfaces you use, add-ons, and other information that assists us in improving the Service. We collect and use this analytics information with analytics information from other Users so that it cannot reasonably be used to identify any particular individual User.
Device identifiers. When you use a mobile device like a tablet or phone to access our Service, we may access, collect, monitor, store on your device, and/or remotely store one or more "device identifiers." Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device's operating system or other software, or data sent to the device by StitchPics.
A device identifier may deliver information to us or to a third party partner about how you browse and use the Service and may help us or others provide reports or personalized content and ads. Some features of the Service may not function properly if use or availability of device identifiers is impaired or disabled.
Among others we collect the following device identifiers:
User Device ID Platform (iOS/Android) Device OS Version App Version First request time Language Region/Country Timezone Model App Version Metadata. Metadata is usually technical data that is associated with User Content. For example, Metadata can describe how, when and by whom a piece of User Content was collected and how that content is formatted.
Users can add or may have Metadata added to their User Content including a hashtag (e.g., to mark keywords when you share a photo) or other data.
We will not rent or sell your Personal Data to third parties outside Heyha (or the group of companies of which Heyha is a part) without your consent, except as Parties with whom we may share your information in accordance with this Policy.
We also may share your Personal Data as well as information from tools like cookies, log files, and device identifiers and location data, with third-party organizations that help us provide the Service to you ("Service Providers"). Our Service Providers will be given access to your Personal Data as is reasonably and appropriately necessary to provide the Service under reasonable confidentiality and data protection terms.
We may also share certain Personal data and information such as cookie data with third-party advertising partners. This information would allow third-party ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you.
We may remove parts of data that can identify you and share anonymized data with other parties.
The parties we share your Personal Data with are either EU-based or compliant with the EU-US Privacy Shield Framework that ensures that European data privacy requirement are met. We also utilize standard contractual clauses and other contractual safeguards in order to protect your privacy and insure that all transfers of your Personal Data are safe and compliant with applicable laws.
We may also combine your information (including Personal Data) with other information in a way that it is no longer associated with you and share that aggregated information.
Parties with whom you may choose to share your User Content. Any information or content that you voluntarily stylize with the Service, such as User Content, becomes available to the Heyha anonymously.
Responding to legal requests and preventing harm. We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of the United States where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.
Data Storage and Processing. Your information collected through the Service may be stored and processed in any country in which StitchPics, its Affiliates or Service Providers (processors) maintain facilities.
StitchPics, its Affiliates, or Service Providers may transfer information that we collect about you, including personal information across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction. Our storage providers and processors in the United States self-certified under the Privacy Shield program and we utilize standard data protection clauses in order to transfer your Personal Data safely and in full compliance with the applicable law.
We process your Personal Data in a way that is compatible with and relevant for the purpose for which it was collected. To the extent necessary for those purposes, we take reasonable and appropriate steps to ensure that any information in our care is accurate, complete, current and reliable for its intended use.
Data security. We use reasonable and appropriate information security safeguards to help keep the information collected through the Service secure and take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. However, Heyha cannot ensure the absolute security of any information you transmit to the Service or an absolute guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. Please understand that there is no ideal technology or measure to maintain 100 % security. Among others, we utilize the following information security measures:
Pseudominization of certain categories of your Personal Data; Encryption of your Personal Data in transit and in rest; Systematic vulnerability scanning and penetration testing; Organizational and legal measures; Conducting periodical data protection impact assessments in order to ensure that the Service fully adheres to the principles of 'privacy by design', 'privacy by default' and others. We also commit to undertake privacy audit in case of Company's merger or takeover. All information that you provide to us through the App is automatically uploaded to our servers and is stored there in duplicate to the information stored on your device.
General age limitation. Heyha does not knowingly collect or solicit any information from anyone under the age of 13. The Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us.
Age limitation for EU residents. Due to requirements of the GDPR you shall be at least 16 years old in order to use the Service. To the extent prohibited by applicable law, we do not allow use of the Service by the EU residents younger than 16 years old. If you are aware of anyone younger than 16 using the Service, please contact us and we will take required steps to delete such information.